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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We offer same day delivery service, but you can also plan for the delivery to be when it is most convenient for you.

Login to your account and edit your billing settings.

You receive an email notification as soon as your order has been placed at our website.

And another email as we are processing your order and preparing for delivery.

No, we do not store any of your credit card information. Everything is processed by either PayPal or Stripe with 128-SSL Encryption for your security. 

We charge a sales tax of 4% or 10% depending on the product you are purchasing.

In 99.8% of all cases, we can prepare everything in 1 box for you. But depending on your order size, it may be varying.

If you need to swap an item

Returns and Exchanges

Its always our goal to have happy clients, so in case you receive the wrong products or bad produce by a mistake. Please reach out to us on whatsapp +34 930 180 670 and we will solve this with you.

Please reach out to us on Whatsapp +34 930 180 670 and we will solve this with you.

Please reach out to us on Whatsapp +34 930 180 670 and we will solve this with you.

We will come and collect it from you at your desired address.

Please reach out to us on Whatsapp +34 930 180 670 and we will solve this with you.

Yes, you have the option to pre-order any item that is coming soon.

Free Delivery

When purchasing for more than 60€!

Customize Your Box

Design your box as you wish!

100% Secure Checkout

PayPal / MasterCard / Visa

© Bio Veg Express 2020

contact@biovegexpress.com | +34 930 180 670

Finish your order now and get

33% Off

On orders over 50€
With coupon code “MYFIRST33” 

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